RatioEMS

Terms of Use

Effective Date: 01 Nov 2024

Last Updated: 01 Nov 2024

Welcome to RATIO EMS software by RATIO ENERJİ AŞ (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your use of our website [ratioems.com and app.ratioems.com] and any related services, products, or applications (collectively, the “Service”). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. Eligibility

By using our Service, you represent and warrant that:

  • By registering on the Platform, the User declares that they are over 18 years of age and fully legally competent. The User also declares that all information provided during registration is accurate, complete, and up-to-date.

  • You have the legal capacity to agree to these Terms.

  • You will comply with all applicable laws and regulations while using the Service.

2. Registration and Login to the Platform

2.1. To register on the Platform, the User must enter the information requested by the Licensor in the relevant fields and approve these Terms of Use. Following this approval, the Licensor has the right to send an activation communication to the contact addresses provided by the User to complete the registration.

2.2. The approvals given by the User through the Platform regarding these Terms of Use and other matters are binding.

2.3. After completing registration on the Platform, the User will be able to log in to the Platform using their email and password.

3. Operation of the Platform

After logging into the Platform, the User will be able to use the Platform and benefit from the Software Services as described in the Documentation provided by the Licensor.

4. User’s Rights and Obligations

4.1. The User is obliged to use the Platform in accordance with the License Agreement, these Terms of Use, and the Documentation provided to them.

4.2. The User is responsible for securely protecting the username and password allocated to them for using the Platform and must not share them with third parties.

4.3. The User is prohibited from transferring their usage rights related to the Platform, as well as their username and password, to third parties.

4.4. Each User must use their account exclusively.

4.5. The User is obliged to accurately and completely fill out the information requested while benefiting from the Software Services.

4.6. The Licensor takes all possible precautions to protect the Platform from viruses and similar malicious software. However, the User is responsible for taking their own measures to protect the devices through which they access the Platform.

5. Licensor’s Rights and Obligations

5.1. The Licensor may provide links on the Platform to other websites and/or platforms, files, or content not owned by the Licensor. However, it does not guarantee the security and quality of the websites or platforms to which these links lead.

5.2. The Licensor will take all possible measures to ensure the uninterrupted and reliable operation of the Platform. Users must also take their own measures to ensure the security of the devices through which they access the Platform.

5.3. The Licensor has the right to suspend or restrict the accounts of Users on the Platform and even prevent them from re-registering if it determines, at its own discretion, that Users are violating their obligations under these Terms of Use or are using the Platform in a manner that is not in good faith or not in line with its purpose.

6. Intellectual Property Rights

All content, trademarks, service marks, and logos on the Service are the intellectual property of Ratio Enerji A.Ş. or its licensors. You agree not to copy, modify, create derivative works of, or use any such content without our prior written consent.

7. Third-Party Links and Content

Our Service may contain links to third-party websites or content. We do not control or endorse third-party websites, and we are not responsible for the content, privacy policies, or practices of third parties. Accessing any third-party content is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, Ratio Enerji and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

9. Disclaimers

The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Service will be uninterrupted, error-free, or free of harmful components. You assume the entire risk as to the quality and performance of the Service.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ratio Enerji A.Ş., its affiliates, and their respective officers, directors, employees, agents, and partners from any claims, damages, losses, or expenses, including legal fees, arising out of or related to:

  • Your use or misuse of the Service.

  • Your violation of these Terms.

  • Your violation of any rights of another person or entity.

11. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if you violate these Terms. Upon termination, your right to use the Service will immediately cease.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Türkiye, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ankara, Türkiye.

13. Changes to These Terms

We may update these Terms periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of these Terms. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at: